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Refund & Exchange
If you have not used the weighted blanket before, it may take some time for your body to adapt to the change. Please allow 1-2 weeks for the body to get used to the blanket.
Easy Return
If you are not happy with our products for any reason and wish to return within 30 nights trial period, please contact us at support@thepuffee.com and we will happily assist you.
We don’t resell return blanket. The blanket will be processed and given to charity. Please make sure all items are in condition as received, clean and packaged in their original packaging. Damaged items will not be eligible for a refund. Please write your full name and order number outside the returned box. Full refund will be processed in 3-5 working days after receiving the returned article.
The refund cannot be processed after the 30-night trial has lapsed. If you experience any issue with any product after 30 nights, please contact us and we will resolve it for you immediately.
Easy Exchange
If you are not happy with our products for any reason and wish to exchange within 30 nights trial period, please contact us at support@thepuffee.com and we will happily assist you.
Please make sure all items are in condition as received, clean and packaged in their original packaging. Damaged items will not be eligible for exchange. Please write your full name and order number outside the returned box.
If you experience any issue with any product after 30 nights, please contact us and we will resolve it for you immediately.